In addition to my academic experience I have significant industry experience in the energy industry.
My role as Channel Manager involved managing the delivery of products to the market. I was first given the responsibility of managing the move-in channel (customers ringing the AGL contact centre and either connecting or disconnecting a premise), then in June 1 was given responsibility for managing the three additional channels of New Homes, Energy Shops and E to G. As part of the role I was involved in the product development, direct marketing and market intelligence for my channels (particularly for the Move-In channel where I was the primary manager). I also prepared a high level vision and strategy for the marketing and sales of energy contracts in NSW to address some technical and sales/marketing issues. It had in principle support from management and was in the process of being implemented when I left AGL.
My role as Manager, Retail Electricity is in two parts, manage (through, formal and informal networks) AGL’s relationship with the Regulator and Government Departments, and manage the relationship between Retail Regulation and AGL’s retail business units. The management of regulatory issues involves:
My responsibilities as Senior Regulatory Analyst was to influence to AGL’s benefit the market structure of the trading environment by:
My role as Analyst with the Queensland Competition Authority (QCA) included aspects related to the regulation of third party access to electricity and natural gas distribution networks in Queensland. My primary responsibility whilst at the QCA was to undertake the asset valuation exercise (including the financial modelling and optimisation process) as well as other technical and financial aspects relating to the tariff setting process for natural gas distribution networks. This included the development of issues papers on asset valuation and depreciation.
My role as Senior Policy Officer within the Energy Planning Division included research and policy development pertaining to structural and regulatory arrangements within the Queensland and National Electricity and Gas Markets. My primary achievement was the development of a threshold reduction strategy for the introduction of competition to the Queensland natural gas market. I also had a key involvment in the establishment of the National Electricity Market from a Queensland Government perspective
Management of the State Government owned buildings. This involved project evaluation and financial analysis (from a commercial and whole of Government perspective), a financial analysis of leasing arrangements and property market analysis. The position also entailed a degree of building management including approval of building budgets and capital expenditure budgets, maintenance of a data base and energy management.
Undertaking tasks associated with the project feasibility study of a major shopping center investment. My primary responsibility was the development of a statistical and economic analysis of the tourism industry in Cairns as well as an analysis of other local industries such as agriculture, fishing and mining.